Question 1

Where are the surprise box shipped from?

Accepted Answer

We ship from the United States of America.

Question 2

When is the big delivery day?

Accepted Answer

Orders are typically processed within 1-2 business days.

Shipping times vary based on your location and selected shipping method, but with standard shipping, you can expect delivery within approximately 5-7 business days.

Question 3

Do you ship worldwide?

Accepted Answer

Not yet. USA-only.

Question 4

Where can I check the status of my order?

Accepted Answer

As soon as your order ships, we’ll send you an email with a tracking number so you can follow your package’s journey in real time.

Enter the number on the shipping carrier’s website to check its progress. Tracking updates may take 24-48 hours to appear.

If you run into any issues or need a hand, please contact us.

SHIPPING & RETURNS

Where are the surprise box shipped from?

When is the big delivery day?

Do you ship worldwide?

Where can I check the status of my order?